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EXCHANGE / RETURN

If you need to EXCHANGE a product for a different size, we will gladly cover the shipping-cost of exchanging your product size:

  • We will only accept an exchange, if you have a product of us.
  • We will only accept an exchange, if you send the product undamaged.
  • The product must still have the undamaged hang tag connected to it.
  • The product must be packed in its intended product bag.
  • We will send you the exchanged product as soon as we have received yours.

If you would like to exchange a product -> contact us and we will take care of the rest. 

By contacting us for an exchange, you agree to the points above.

If you have to RETURN a piece to us, please note the following points:

  • We only accept returns that are in our sending package that we sent to you.
  • We only accept returns if the undamaged hang tag of the product is attached to the product.
  • We ask that you repack the products in the product bag provided before sending the product to us.
  • We will refund only after we've received and checked your product.
  • After receiving the product and the refund, the buyer will receive a second invoice for the return shipping costs. The buyer must pay the invoice within the next 7 days.

If you would like to return a product -> contact us and we will take care of the rest. 

By contacting us for a return, you agree to the points above.

CONTACT FORMULAR

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